Scotland's Care Policy Scorecard

Care holds Scotland together, yet it is often undervalued.

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Indicator 2C.1. Flexible work

67%

Summary

Flexible working is essential for many unpaid carers, most of whom are women. The UK Government provides a statutory right to request flexible working from day one of employment. In Scotland, this is supported by Fair Work First guidance, which encourages employers to adopt flexible and family friendly practices. Despite this, access to flexible work remains uneven, and those in low paid, insecure or female dominated sectors are less likely to benefit from it.

Performance Bands Very limited progress 0-25% Early-stage development 26-50% Developing policy 51-75% Well-developed or transformative 76-100%

Section Scores

Accessibility and reach 88% Budget and administration 50% Regulation and monitoring 60% Design and impact 50%
Performance Bands Very limited progress 0-25% Early-stage development 26-50% Developing policy 51-75% Well-developed or transformative 76-100%

What this indicator measures

This indicator assesses the availability and effectiveness of flexible working arrangements for employees with caring responsibilities. It considers the strength of statutory rights, employer practices, awareness of entitlements, access to flexible arrangements and whether these policies help carers balance work and care.

Key findings

  • The statutory right to request flexible working applies from the first day of employment
  • Scotland’s Fair Work First guidance encourages employers to provide flexible and family friendly working practices
  • Lack of employer awareness and limited enforcement reduce the reach and impact of policy
  • National data on the uptake and impact of flexible working for carers is limited
  • Lack of awareness about the right to request flexible work, particularly amongst men, limits uptake 

Impacts on families

Flexible working arrangements can significantly reduce pressure on unpaid carers, especially women balancing paid work with care for children, disabled adults or older relatives. Where flexibility is unavailable or denied, carers may be forced to reduce hours or leave employment entirely. This has long term consequences for income, career progression and wellbeing.

Accessibility considerations

There remains a need to improve communication about the right to request flexible work, so that more people – particularly men – are aware of and make use of the policy.

Budget context

There is no dedicated national budget for delivering flexible work. While some employers invest in flexible and family friendly practices, others do not.

Overall interpretation

Scotland’s approach to flexible working shows positive intent but limited reach. Policy provides a foundation, yet many carers cannot access meaningful flexibility. Without stronger implementation, clearer expectations and improved monitoring, flexible work will continue to fall short of meeting the needs of unpaid carers. Women in low paid and insecure work are particularly affected.

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